Frequently Asked Questions
What leasing options are available?
Conventional
Are co-living options available?
No
Do you have flexible lease lengths?
Yes
Can roommates sign separate leases?
No
Do you offer individual leases & co-living?
No
Can I request a specific apartment & can an apartment be held?
Yes
Can an apartment be reserved ahead of time?
Yes
Can I choose a specific apartment before I move in?
Yes
Is there a security deposit and is any of it refundable?
Yes
What payments are required before move-in?
Security deposit, Application and Administrative Fees and a conditional approval fee if applicable.
How do I apply for an apartment?
You can apply online on our website or you can apply in our leasing office.
Is there an online application process?
Yes
Where can I submit a rental application?
On our website
What qualifications are needed to apply?
An income requirement of 3 times the rent, a satisfactory credit and background check and an employment and rental verification.
What screening criteria do you use for applicants?
An income requirement of 3 times the rent, a satisfactory credit and background check and an employment and rental verification.
When is rent due and how can it be paid?
Rent is due on the 1st of the month and it can be paid in the resident portal.
Do you offer online rent payment options?
Yes
Are there late fees for rent payments?
Yes
Do you require a security deposit and how is it handled?
Yes. We collect security deposit upon application submission/approval to hold a unit.
Are utilities inlcuded?
No utilities are included in the base rent.
What utilities are included in the rent?
No utilities are included in the base rent.
Which utilities are residents responsible for?
Residents are responsible for water, trash, internet, electic, and pest control.
Is renter's insurance required?
No
Can I purchase renter’s insurance through the property?
No
Do you allow subletting or short-term rentals?
No
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
No
Are housing vouchers accepted?
No
Do you accept Section 8 vouchers?
No
Do residents need to carry renter’s insurance?
No
What fees are due at move-in?
Any Pet Fees, Prorated Rental Charge, Prorated Bundle Fees, Gatewise Set Up Fee, Water Set Up Fee.
Do you charge an application or administrative fee?
Yes
Is key fob or code access required for amenities?
The gatewise app will allow access to amenities.
Are amenities secured and accessible by residents only?
YES
What are the hours of the clubhouse?
24 hours
What are the hours for the fitness center?
24 hours
Is the fitness center open 24 hours?
Yes
When is the gym open?
All day
What times is the pool open, and is it seasonal?
dusk until dawn. Yes it is seasonal.
When can residents use the swimming pool?
from dusk until dawn during pool season.
When is the business center available for use?
yes
When is the resident clubhouse open?
24 hours
Can I reserve the clubhouse for private use?
Yes
What times can I access the clubhouse?
24 hours
When can I use the community laundry room?
There is no community laundry room
What are the hours of the laundry facility?
There is no laundry facility
Is the apartment set up for working remotely?
Yes
Are there coworking spaces or work-from-home-friendly features?
Yes
Are there shared workspaces or meeting rooms available?
Yes
Do common spaces have high-speed internet?
Yes
How do I get my packages/do you have package lockers?
There are package lockers.
Is there a secure package delivery system?
Yes
Where do deliveries go?
There are package lockers.
Do you offer outdoor grilling areas for residents?
Yes
Do you offer valet trash service and/or recycling?
Yes
What trash and recycling services are provided?
Valet Trash
Are concierge services available?
No
What types of concierge or front desk services are offered?
N/A
Do you have any community events or resident activities?
Yes
Are social events hosted regularly?
Yes
Do you have a lending program for things like bikes, sporting equipment, etc?
No
Do you have community garden space?
No
Do you have DIY space, studio space, or podcast facilities?
No
What is the smoking policy?
We are a smoke free community.
Is smoking allowed in apartments or common areas?
No
Are pets allowed, and what is the pet policy?
Yes
Do you have a dog park or pet washing station?
We have a dog park.
What is the parking situation?
Parking is available but not assigned
Is parking assigned or open?
open
Are garages or covered parking available?
no
What is your policy on guests staying overnight?
guests are allowed for up to 2 weeks.
Are there quiet hours or community rules I should know about?
Quiet hours are between 9 am and 9 pm.
What schools are in the area?
Timothy Road Elementary School, Clarke Middle School, and Clarke Central High School.
Which school district is the property located in?
Clarke County
Is rideshare service (like Uber/Lyft) commonly available in the area?
Yes
How far is it to the nearest airport or train station?
11 miles
What is the travel time to the closest airport or transit hub?
17 minutes
Are you near any transportation routes? Which ones?
Yes
Is public transit accessible nearby?
Yes
How walkable/bikeable is the community?
29 walk score and 25 bike score
What is the walk score or bike score?
29 walk score and 25 bike score
Are there sidewalks, trails, or bike paths in the area?
Yes
Are there grocery stores or shopping centers nearby?
Yes
What are the closest options for groceries and dining?
Thereare several grocery stores and restaurants.
Are the apartments furnished?
No
Do you offer furnished or partially furnished apartments?
No
Have any recent renovations been done?
Yes
When were these apartments built? Have there been any renovations?
Phase 1 was built in 1997 and has had some renovations and phase 2 was bulit in 2018.
Are elevators available for resident use?
No
Is additional storage available inside or outside the apartment?
Yes
Do the apartments have walk-in or walk through closet options?
Yes
Is there a linen closet in the apartment?
Yes
Do the apartments have air conditioning?
Yes
Do apartments have ceiling fans or additional ventilation?
Yes
What type of climate control is included?
All Apartments have Thermostats
What type of flooring do the apartments have?
Vinyl, wood-style flooring, and carpet
Are the floors carpeted, vinyl, or hardwood?
Vinyl, wood-style flooring, and carpet
Is there a bathtub or just a shower?
bathtub and shower combo
What type of bathroom fixtures are included?
lights and mirrors and towel bars
Are washers and dryers available? Are they in the apartment? What kind?
Yes, yes, and they are side by side and full size for some units and stackable for some units.
Do apartments include in-home laundry or access to shared laundry?
All apartments have hookups. phase 2 includes a stackable washer and dryer.
Are the washers and dryers full-size, frontload, or stackable?
full size
Is there a separate laundry room or is it a laundry closet?
some have laundry closets and some have laundry rooms
What kind of appliances and features does the kitchen have?
Some units have microwaves, all have refrigeratiors, all have garbage disposals, all have ovens and dishwashers.
Is there a disposal installed in the sink?
Yes
Do apartments have dishwashers?
Yes
Do apartments have dishwashers?
Yes
Is a dishwasher included in each apartment?
Yes
Do kitchens include full-sized appliances?
Yes
Does the apartment come with a microwave?
Some Do
Are built-in microwaves included?
Some have microwaves
Does the kitchen have a chef's island?
Phase 2 does
Does the kitchen include a dedicated pantry?
Some do